PVA SYSTEMS (“we,” “us,” or “our”) operates pvasystems.in and provides industrial mixing, homogenization, and reaction technology to the pharmaceutical, cosmetics, food & beverage, chemical, and life-science sectors.
This Policy explains how we collect, use, and protect your data in compliance with the Indian IT Act 2000, the GDPR, and all applicable data-protection laws.
Contents
📋1. Information We Collect
We collect information you provide directly and data generated automatically when you use our Website.
1.1 Information You Provide
| Category | Examples |
|---|---|
| Identity Data | Full name, job title, company name |
| Contact Data | Email address, telephone number, postal address |
| Inquiry Data | Product interest, batch-size requirements, industry sector, trial requests, technical questions |
| Communication Data | Content of emails, contact-form submissions, call notes |
1.2 Information Collected Automatically
- Device & Browser Data: IP address, browser type and version, operating system, screen resolution, and unique device identifiers.
- Usage Data: Pages visited, time spent on each page, navigation paths, referring URL, and interaction events (clicks, scrolls, downloads).
- Location Data: Approximate geographic location derived from your IP address.
⚙️2. How We Use Your Information
We use your data to:
- Respond to Inquiries: Process contact-form submissions, product inquiries, and trial requests.
- Technical Support: Provide engineering guidance and scale-up consulting.
- Improve Our Services: Analyze usage patterns and enhance website experience.
- Business Communications: Send product updates and technical publications — only with your consent.
- Security & Compliance: Protect the Website and comply with applicable regulations.
⚖️3. Legal Bases for Processing
We process data under the following legal bases:
Contractual Necessity
Fulfilling quotations, purchase orders, and trial agreements.
Legitimate Interest
Improving products, services, and conducting relevant B2B communications.
Consent
When you opt in for newsletters or marketing updates.
Legal Obligation
Compliance with applicable laws, regulations, and lawful authority requests.
🤝4. Sharing & Disclosure
We never sell or rent your personal information. We may share data only in these limited cases:
- Authorized Service Providers: Vetted and contractually bound third-party providers who support website operations, communications, hosting, and analytics on our behalf.
- Affiliated Offices: Internal transfers between our India headquarters and USA technical office to ensure seamless customer support.
- Business Transfers: In connection with a merger, acquisition, or asset sale, with equivalent privacy protections.
- Legal Requirements: When required by applicable law, court order, or a competent governmental authority under the jurisdiction of Indian or international law.
- Safety & Security: To protect the rights, property, and safety of PVA SYSTEMS, our customers, or the public.
🌐5. International Data Transfers
Your data may be processed in India or the United States. We apply appropriate safeguards for all international transfers, including Standard Contractual Clauses (SCCs) and industry-standard encryption.
🗄️6. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes stated in this Policy, or as required by law. Our retention guidelines are:
| Data Type | Retention Period |
|---|---|
| Inquiry & quotation data | 3 years from last interaction |
| Contractual & transactional records | 7 years (per Indian tax & commercial law) |
| Marketing consent records | Until consent is withdrawn |
| Website analytics (aggregated) | 26 months |
After the applicable retention period, personal data is securely deleted or anonymized.
🔒7. Data Security
We protect your data with the same engineering rigor we apply to our cGMP-compliant process equipment:
Encryption
TLS 1.2+ in transit; AES-256 at rest.
Access Controls
Role-based access with multi-factor authentication.
Infrastructure
Enterprise-grade hosting with continuous monitoring.
Incident Response
Documented breach procedures; notification within 72 hours per GDPR.
No electronic transmission is 100% secure. We continuously review and strengthen our security posture.
🍪8. Cookies & Tracking Technologies
Our Website uses cookies and similar technologies to enhance your experience and gather analytical insights.
| Cookie Type | Purpose | Duration |
|---|---|---|
| Strictly Necessary | Site functionality, security, dark-mode preference | Session / 1 year |
| Analytics | Aggregate visitor statistics, page-performance monitoring | Up to 26 months |
| Functional | Language settings, form-data auto-fill | Up to 1 year |
You can manage cookie preferences through your browser settings. Disabling certain cookies may affect Website functionality, such as the 3D model viewer or interactive CAE reports.
✋9. Your Rights & Choices
Under applicable laws (GDPR, India DPDP Act 2023), you may:
To exercise your rights, email info@pvasystems.in. We respond within 30 days.
�10. Third-Party Links
Our Website may link to external sites (LinkedIn, YouTube, industry bodies). PVA SYSTEMS is not responsible for their content or privacy practices.
🔄11. Changes to This Policy
We may update this Policy periodically. Material changes will be posted here with a revised effective date. Continued use of the Website constitutes acceptance.
📬12. Contact Us
🇮🇳 India — Headquarters
PVA SYSTEMS
Thane (West), Maharashtra, India
Email: info@pvasystems.in
Phone: +91-98792-18358
🇺🇸 United States — Technical Office
PVA SYSTEMS USA
Chicago, IL, United States
Email: info@pvasystems.in
Phone: +1-973-330-7175
Or reach us through our Contact Us page.
© 2026 PVA SYSTEMS. All rights reserved.